customer-service-english

Welcome to Villa Fattoria - with the best selection of Italian wines - wine is our passion.

We have an extensive selection of Italian wines, where the focus is centred on Italian wines of the highest quality. We have a wide selection of Brunello di Montalcino, Barolo's, SuperTuscans and Amarone wines. We also have wines from all regions of Italy, ranging from the north to the south including the highly recommended Gambero Rosso, Bibenda, Parker and James Suckling.

Villa Fattoria has many customers in various countries. It is our pleasure to give you a short summary:

Order:

It is very simple to choose which wines you would like to order.
Most of the wines can be ordered per bottle. All wines are in stock and your order can be processed quickly.
Your order will normally be delivered to you between 2 and 4 working days. You will receive a message from us when your order is ready to be sent.

Advice:

If you need any advice, send an email to  , or leave a message on the website chat section or send a WhatsApp to +316 516 08 449 or email to  info@fattoria.nl

Costs for the processing of orders and delivery:

The Netherlands: Free for order over € 75,00. Smaller orders € 8,50

Region Europa 1:
 - Belgium, Germany and Luxemburg - € 12,50 -  free delivery order > €125,00

Region Europa 2:
 - France, Austria, Denmark, United Kingdom, Chech Republic, - € 19,50 - free delivery order > € 250,00

Region Europa 3:
- Spain, Hungary, Italy, Poland, Malta, Cyprus - € 25,00 - free delivery order > € 275,00

Regio Europa 4:
- Bulgaria, Ireland, Latvenia, Portugal, Romenia - € 35,00 - free delivery order > € 350,00

Your order will be posted by PostNL. You will receive an email from our logistics partner Grapezz with the track and trace number.

Payment:

Your order can be paid for directly by Sofort Banking, Bancontact, Belfius, bank transfer, Paypal, Maestro, Visacard and Mastercard. Payment of your order is 100% safe and secure. We work together with payment service provider Mollie.

You can of course pay for your order through your own bank. Our bank details are as follows: Rabobank IBAN NL44 RABO 0101 3300 22 under the name of Villa Fattoria.
 Please state your order number.

Delivery of your order:

Under normal circumstances once your payment has been paid, your order will be delivered to you between two and three days. You will receive an email from our logistics partner Grapezz with the track and trace number.

Save with Villa Fattoria:

Villa Fattoria has a savings system. Once you have logged in and recommend friends who order, you will receive bonus points. For every order you place, you receive 2% of the value in bonus points. These bonus points can be used to go towards the payment of your next order. You can also activate a discount code to be used with your order. This can be filled in on the "my shopping cart" - WINKELWAGEN page.

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